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Home ::  Shipping & Returns

Shipping & Returns

Method & Delivery

We mainly use the DHL to send out your products; sometimes we also accept other Express service, such as UPS and EMS(Global Express Mail Service). The total delivery need 3-9 days.Here, we promise to ship out your item in 12-24 hours.

Shipping delay

The following facts may delay the delivery:

1.Your order is large in quantity, so we will take more time to prepare your products.If the order is too large to deliver in one time, we just need to divide them and send them out in several times.

2.Special days: Orders will be delayed shipped out as some special days, such as weekends, holidays and other special days. As our clients will be off,we need extra days to process the order.

3.Climate or other reasons: Usually the total delivery is 5-9 days, while as the climate or other reasons, the delivery may need more days.

Return Policy

1. If our customer find any quality problem after you receive the items we send. In this case,please take a photo about the products and send e-mail to us,after we confirm,we will re-send the product to you or full refund to you.

2. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.Customer will be responsible for the charge to ship the item back to us.

3. Refunds are issued in the same form in which the original payment was made and may take up to 7-15 business days after the receipt of goods.No Return or Exchange for these products once they have been used.

If you have any additional shipping inquiries, please do not hesitate to contact us.Thank you!
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